Good Neighbour
Inherited a property?
Understand who can sell, the paperwork involved and your options.
Explore inherited property →A better way to sell your home
Ready for a fresh start?
We buy homes directly. Tell us about your property for a clear, no-obligation offer, with the details explained before you decide.
Please enter a valid UK postcode.
✓ No pressure · No obligation · Clear pricing
A straightforward way forward
Moving on should feel simpler.
Whether you're selling quickly, starting again or just weighing your options, the process should be clear from day one.
Fair offers
Understand how your offer is calculated and why a quick sale may differ from the open-market price.
Your timeline
Tell us when you'd like to move. We'll explain what's achievable before you decide.
No pressure
Ask questions, compare your options and decide whether a direct sale is right for you.
How it works
Three simple steps to your next chapter.
01
Tell us about your home
Share your address, the features you value and any work needed. Photos and documents are optional.
02
Review your offer
We'll assess the property, explain the numbers and discuss your options.
03
Move when you're ready
Agree a realistic timetable that works for you, if you choose to proceed.
Help us see the whole picture
A clearer picture.
A better-informed offer.
The more accurate the details, the better we can assess your home. Share its strengths, any work needed and anything you’re unsure about—so we can consider them from the start.
Make the details count
A second bathroom, recent improvements or useful outdoor space may matter to the assessment. Help us recognise what your home has to offer.
Bring repairs into the conversation early
Tell us about known issues so we can factor them into our assessment, rather than discovering them further down the line.
Help your plans move forward
Clear facts and useful documents can reduce avoidable questions and surprises—especially when timing matters.
The details behind the description
“Two bedrooms” is only part of the story.
If your flat also has a second bathroom, tell us. We can consider its layout and features alongside condition, lease details and local evidence. No single feature guarantees a particular price.
Not sure? That’s okay. You don’t need every answer or document to start. Accurate details help; they don’t replace checks or guarantee an unchanged offer. We’ll explain any proposed change and why.
Know your options
Estate agent or direct buyer?
Here’s how we compare.
An estate agent markets your home to find a buyer. Good Neighbour assesses it for a direct purchase. Compare the likely price, process and conditions before choosing your route.
| What matters to you | Through an estate agent | Directly to Good Neighbour |
|---|---|---|
| Who buys your home? | A buyer found through marketing and viewings. | We assess your home for a direct purchase, rather than advertising it to find a buyer. |
| Sale price | Open-market exposure may achieve a higher price. | An individually assessed offer, usually below open-market value. |
| Chain and funding | Depends on your buyer; some buyers are chain-free. | No onward property sale for a direct purchase; funding and conditions must be confirmed. |
| Timing | Finding a buyer and their circumstances affect timing. | A target date discussed after assessment, subject to checks. No blanket completion promise. |
| Condition and visits | Presentation can affect interest; homes needing work can also be marketed. | We assess the current condition. Photos help, but a visit or survey may still be needed. |
| Costs to compare | Check agency fees, legal costs and any contract commitments. | Compare the net proceeds and written terms. Existing agent commitments may still apply. |
Neither route guarantees a sale. Take time to compare written terms and get independent advice. Read MoneyHelper’s guide to quick house sales.
Help me weigh up my options →How we can help
Every move has a story.
Sometimes it's a new opportunity. Sometimes it's a difficult chapter. We'll help you understand your options.
Landlord moving on?
Consider a tenanted sale, the information a buyer needs and your next steps.
Explore landlord sales →
Property chain broken?
Understand what has changed and compare a new buyer with a direct sale.
Explore your next steps →
Need to move quickly?
Separate your ideal date from a realistic, checked completion plan.
Explore a quicker sale →
House needs work?
Compare selling as-is with repairs, allowing for time, cost and uncertainty.
Explore selling as-is →
Just exploring?
Weigh up price, timing and flexibility before making a decision.
Compare your options →Our approach
Clarity from the first conversation.
Speed matters, but so does confidence. Our approach puts openness, realism and your freedom to choose at the centre of every sale.
✓ Understand the numbers
We explain the distinction between indicative valuations and formal offers.
✓ No unrealistic promises
Completion dates and valuations depend on individual property circumstances.
✓ You're in control
Compare your options, ask questions and get independent advice where needed.
Buying homes in London
Your London home. Your next chapter.
We’re considering homes in London, with each property assessed by our team. Tell us your postcode and a little about your home so we can confirm whether a direct purchase could work for you.
Helpful advice
Good decisions start with good information.
Support first
Worried about mortgage payments?
Start with your lender and independent support. A sale is only one possible route.
Read the guide →
Inherited property
A home to sell. A lot to consider.
Authority, paperwork and practical choices when a property forms part of an estate.
Read the guide →
Understanding offers
What if a buyer lowers their offer?
Understand gazundering, ask for the reason and weigh up your next step.
Read the guide →Why accurate details help your property offer
Read the guide →What to share, why it matters and what you should expect if a price changes.
Common questions
Things worth knowing.
Are you an estate agent or a buyer?
We’re a direct property buyer. Rather than listing your home and arranging viewings to find a buyer, we assess it for purchase ourselves. You can compare the two routes in the table above.
How will you assess my property?
We consider the details you share, available local sold-price evidence, condition, tenure and expected costs. Our team reviews the assessment and explains any further information or checks we need. An initial assessment is not a survey or a binding offer.
Will a direct offer match the open-market value?
Usually not. Compare the amount you would receive after costs with your other options, rather than treating convenience as a reason to ignore the difference in price. See our guide to comparing routes.
How quickly will I hear from you?
We respond by the next working day during UK business hours. We’ll discuss your property and explain the next steps. An offer may take longer if we need more information or checks.
Can you guarantee a completion date?
We’ll work with you towards a date that suits your plans. Once we’ve assessed your property, we’ll explain the likely timetable and any checks still needed. Legal enquiries, surveys and funding can affect timing, so we’ll be clear about what is agreed and what is still subject to confirmation.
Do I have to accept an offer?
No. You can ask questions and compare alternatives. In England and Wales a property offer is not binding until exchange of contracts; take advice before signing any separate agreement. GOV.UK explains offers and negotiations. Rules elsewhere differ.
What fees or deductions should I check?
Ask for a written breakdown of the proposed purchase price, any fees, and who pays legal and survey costs. Check your mortgage redemption figure and any existing estate agency agreement. We will not assume every seller’s costs are the same.
Can I enquire about an inherited or tenanted home?
Yes, you can explore the options. Authority to sell and tenancy arrangements affect what happens next. Read the inherited-property guide or landlord guide before deciding.
Do I need to renovate or clear the property first?
You can describe the property as it stands. Explain known defects and what contents would remain, and include photos if you wish. A buyer may still need professional checks. Our selling as-is guide helps you compare the options.
Can I include photos?
Yes. You can add up to eight JPEG, PNG, WebP or HEIC/HEIF photos, up to 10 MB each. A front view, the main rooms and any areas needing work are particularly useful. Photos are optional, and you can review or remove them before sending your enquiry.
What if I am struggling with mortgage payments?
Speak to your lender promptly and get independent advice. Do not rely on a possible purchase to stop a court or lender deadline. Our mortgage difficulties guide links to independent support.
Could an offer change after the first assessment?
Accurate details help us make a better-informed assessment, but checks can still uncover new information. If we propose a change, we’ll explain the reason, the relevant evidence and how it affects the figure. You can ask questions and consider revised terms before deciding. Read how your details help your offer.
A fresh start starts here
Ready to see your options?
Tell us a little about your property. No pressure, no commitment.